
Frequently Asked Questions
Return & Refund Policy
Return & Refund Policy
We offer 3 Moneyback guarantee.
Simply reach out to us via email us at wowzoo.com@gmail.com within 3 days of receiving your order, and we'll process your return promptly.
Your feedback matters, so let us know how we can make things right for you
To read full policy click here
FAQ's
FAQ's
Q1.Is COD (Cash on Delivery) available?
A1:Yes
Q2.How long will it take for my items to arrive?
A2: It will usually take 3-5 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q3.How long will it take to receive a tracking number?
A3:It will take usually between 1-2 business days.
Q4.Will I receive a confirmation number when I place my order?
A4: Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours)
Q5.How to cancel my order?
Q5:In the event you wish to cancel your order, email us your order number at wowzoo.com@gmail.com
Q6.Is Checkout on this site safe and secure?
A6:You can be absolutely sure that all purchases here are safe and secure.
Is there a shipping fee?
Is there a shipping fee?
Not at all! We offer free shipping across India with no hidden fees. The price you see is the price you pay!
What should I do if my item arrives damaged?
What should I do if my item arrives damaged?
If, by any chance, you receive a damaged item, contact our customer service team immediately. We’ll be ready to assist and make things right!